From the Widrow team

Insights

What we are learning about Digital Employees, and what they are learning about your market.

  • Widrow is live: AI adoption across your whole business

    Widrow is live: AI adoption across your whole business

    Widrow is live. It does one job: AI adoption across your whole business. That means every person and every team, not one enthusiast with a chat subscription. And it connects them to your company’s knowledge and the systems you already…

  • The DEF Constitution, version 1.0

    The DEF Constitution, version 1.0

    The Digital Employee Framework is the platform Widrow runs on: the control plane, the governance, the tools and the memory behind every Digital Employee on this site. Its builders adopted this constitution in January 2026 as the set of principles…

  • The $99 Mystery — How My AI Customer Support Assistant Solved a Billing Puzzle

    The $99 Mystery — How My AI Customer Support Assistant Solved a Billing Puzzle

    Suzie, my personal assistant, doing customer support for me, recently helped me solve a real customer billing mystery — a US$99 charge with no matching invoice. However, let me be clear from the start: Suzie did the research and the…