Most AI products offer you a setting on somebody else’s platform: a box you tick asking them not to learn from your work. Widrow is a different arrangement — your own space, your own vault and your own AI accounts. And the privacy holds inside your business, not only outside it.
Never used to train anyone else’s model
Your Company Knowledge is vaulted for your business and does exactly one job: grounding your own Digital Employees’ answers. It is not used to train outside models — not ours, not a vendor’s, not anyone’s.
Your AI accounts belong to you
Widrow runs on your own keys. The AI vendors bill you directly at their own prices, so your work goes through an account you hold and can inspect, and you see exactly what it cost. We are not a reseller, so there is no margin sitting between you and the meter — and no third party in the middle of your data.
Tenant Portal → Settings → APIs
Each person’s memory is private — including from you
What an assistant learns about a person across their conversations belongs to that person. No tenant administrator and no partner administrator can read or edit somebody else’s memories. This is deliberate: an assistant people are wary of is an assistant people work around.
Every person can see and change what is remembered
Anyone can open their own memories, delete any of them, or simply tell the assistant in conversation — “what do you remember about me?”, “forget that I prefer async standups.” No ticket, no administrator.
Staff AI → Memories
Data-subject requests are built in
When someone asks for their data, an administrator exports everything held for that person as a file, in one click, without ever seeing the contents — the page shows how many entries a person holds and when they last changed, never what they say.
Tenant Portal → Settings → Privacy Requests
And erasure means erasure
One click permanently deletes everything held for a person — memories, conversations and summaries — behind a confirmation. It is whole-person and irreversible by design, because a partial erasure is not an erasure.
You choose what it may know in the first place
Any page, post or product can be excluded from Digital Employee knowledge with a tick, and it stops being indexed, quoted or recommended straight away. Public, staff and management material sit in separate tiers, so a staff assistant cannot reach management knowledge. Where a connected source carries its own permissions — a restricted SharePoint file, for instance — that file is held out rather than indexed.
Your knowledge is yours alone
Your vault is scoped to your business. It is not pooled with other customers, and the platform’s own documentation — the material the assistants use to explain how Widrow works — contains no customer data at all.
When you leave
Your Company Knowledge is a one-way synced copy of sources you already own: your website, SharePoint, Google Drive, OneDrive, Dropbox or files you upload. The connectors read; none of them can write. Your documents stay where they live, and nothing Widrow does ever changes them.
Cancelling starts a thirty-day countdown, with emailed reminders along the way. You can reactivate at any point inside it and carry on as if nothing had happened.
When the thirty days end, everything of yours on the platform is permanently deleted: both search indexes, every file in your tenancy’s storage and every database record keyed to your business. Nothing is kept back for later, and nothing can be recovered.
Two things remain, because the law requires them: your invoices, and the audit trail of what was done in your tenancy, held for the period tax law requires and no longer.
Your originals are untouched throughout, because they were never ours.
The difference, in one line
An opt-out is a promise made by a company whose business is your data. Your own vault, on your own AI accounts, with each person’s memory sealed from their employer, is an arrangement — and an arrangement is something you can check.
Want to see what Widrow would do in your business? Ask Joe to set up your one-on-one evaluation.
More detail: how it is governed · everything Widrow does · what it costs · questions people ask · the privacy statement · security and continuity